FAQs

No. RDS is a web-based software. With a secure and reliable internet connection, navigate to the login URL and enter your credentials. Once you successfully log into the platform, you will land on your dashboard and be able to navigate as needed.

The RDS system is robust, deep and well-designed to enhance a streamlined workflow, reducing reliance on accounting software, spreadsheets, word documents and file folders to manage business. RDS has been leading the industry for years!
Unlike other systems, requiring you to jump out to send emails, create invoices or have vendors collaborate, not the case in RDS – RDS is comprehensive. Other systems can be very manual and one-dimensional, performing limited functions and often requiring users to jump in and out of many programs to get work done. Not all systems are efficient – RDS solves with the utmost efficiency.

Yes. RDS uses proprietary features to display real-time statuses, and enable Users to see where order progress is at and setbacks occurring, all in real time. Users can reach RDS where they have a stable, adequate internet connection.

RDS was founded in 2017 as is run as a US-based business, with a US-based team. We are real people, just like you, working with companies nationally. Unlike other software companies – RDS works with you as technology partner, in real-time – we help you onboard, train and support. We know our customers by name. Don’t trust your operational workflows to others with dated, glitchy software, using limited, low-touch support models.

Absolutely. We strive to keep you out of email chaos! The system is designed to send assignments, results, invoices and more, straight from RDS to the Assignee, Client, Vendor and internal User. Not only does it allow Users to better prioritize and manage their time – but also, the notes/messages/order history automatically keeps a timeline of communications/attachments sent. Unlike other systems, in RDS, you can even merge PDFs into one packet to email straight from RDS (reduce reliance on Adobe).

Absolutely. Real-time order tracking is just one element. RDS enables management of : CRM data, Client Data, Client Pricing, Vendor Data, Vendor Pricing, Jurisdictions, Employee Usage; Documents; Invoicing; Payment Tracking, and overall Productivity. Many customer move from multiple system to just RDS and their Accounting software.

Small and Medium companies. RDS is a configurable platform, so much so, often it feels like one’s own – branding, disclaimers, messaging, defaults, and various personalization. RDS does offer customizations requiring development. – we work with customers at all stages of size, systems sophistication, and scale.

Yes, 100%. Users with specialized jobs just see their work on their dashboard, no need to hunt and peck and try find work to be done. RDS is a powerful platform automating and prepopulating fields as an order goes through the workflow process eliminating rekeying, reuploading/downloading documents, and filling out multiple forms. RDS forms are designed to expand, collapse and be interchangeable which eliminate keying, rework and lots of unnecessary scrolling and clicking. RDS has unique autosave and preview features further supporting specialized work.

Yes, if your company is set up to use the portal features, external Users as forementioned will be appropriately credentialed and permissioned. You can dramatically reduce and eliminate excess emails, phone calls, and texts. Make it easy for internal and external users to collaborate in RDS.

Yes. With the RDS design to autocreate invoices and allow Users to modify as needed. After the initial set up, it takes only a few clicks to export the RDS data, and if import enabled, your accounting system, like QuickBooks, can ingest the data. With RDS, you can eliminate creating invoices in QB. Keep your team working in orders, and drastically reduce reliance on QB and other systems.

RDS is an operational system. So basically everyone!
Here are many of the titles of Users: Service Rep, Searcher, Retriever, Coordinator, Paralegal, Legal Assistant, Law Clerk, Examiner, Typist, Quality Control, Curative Specialist, ROW Agent, and more.
Others, not doing the work, but associated also love RDS: Owner, President, COO, VP-Operations, Accounting Manager, A/R-A/P Support, Department Manager, Division Manager, Client Manager, Sales Manager, Sales Rep, Vendor Manager, IT Department, and more.

Privacy Policy

What information do we collect?
We collect information from you when you fill out a form or email us.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs);
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
• To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?
Cookies are necessary to create a persistent unique session and a consistent user experience throughout our website. Cookies are also used to aggregate page usage statistics.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.